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Business Analyst

Centeva is seeking a junior to Mid-Level Business Analyst to work with our Federal Government client in the Baltimore, MD area. The focus of this position is supporting program and project management within a large Federal Agency’s acquisition and grants management office, in support of their business strategy implementation, IT modernization, and business process improvement efforts. An analytical mindset, previous Business Analyst experience, and the ability to provide superior customer service directly to Federal employees at all levels within a program management framework is critical for success in this role.

Overview

As a member of the Centeva team, you will be responsible for delivering strategic and operational business support within the federal acquisition domain, analyzing end-user and stakeholder needs, recommending solutions, providing direct user support and instruction, and assisting in the coordination of multiple projects comprising the implementation of client IT modernization plan and business strategy.

Duties and Responsibilities

  • Assist in the key project management stages to include: project planning, project tracking and reporting
  • Coordinating project-related communications among many stakeholders
  • Refining, developing and monitoring metrics to assess the success of projects
  • Manage various activities and develop tools in support of periodic data collection, analysis, consolidation, and presentation
  • Facilitate business process analysis and improvement
  • Assess “As Is” and “To Be” processes and documenting gaps
  • Define project scope with client input
  • Understand and recommend solutions to improve user experience
  • Establish standard operating procedures
  • Interaction with Stakeholders
  • Support organizational Change Management
  • Collaborate to elicit new products and improve existing solutions
  • Create and brief customer on project documentation
  • Provide risk and issue management support
  • Resolve issues/ provide help desk support; facilitate end-user training and for Centeva acquisition products
  • Participate in customer and team meetings

Qualifications

  • Bachelor’s  Degree, preferably in Business or a technical field
  • Project management experience, including multiple simultaneous projects
  • Ability to effectively communicate with, facilitate, and advise, senior management
  • Strong experience in advanced use of Excel, PowerPoint, Project, and SharePoint (or equivalents)
  • Ability to work both independently and as part of a team.
  • Self-starter attitude with a passion for learning and taking on more responsibility.
  • Comfortable working in a fast-paced, emerging growth environment

Desired

  • Knowledge of the Federal Acquisition process
  • Experience directly communicating with, supporting or training an end-user community
  • Experience with 508 remediation
  • Experience with Security Controls Assessments (SCA)
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